Effective Date: July 8, 2026

At OneCure Pharmacy, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Date of Birth (if required)

• Gender (optional)

Order Information

• Products purchased

• Order history

• Payment status

• Delivery information

Prescription Information

For prescription medicines, we may collect:

• Uploaded prescription images or documents

• Doctor’s name and registration details (if available)

• Patient details mentioned in the prescription

Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.

Technical Information

We may automatically collect:

• IP Address

• Browser type

• Device information

• Operating system

• Website usage data

• Cookies and analytics information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Verify prescriptions where required

• Contact you regarding your orders

• Provide customer support

• Improve our website and services

• Detect and prevent fraud

• Comply with legal and regulatory requirements

• Send order updates and delivery notifications

• Send promotional offers only if you have opted to receive them

3. Prescription Privacy

Prescription information is treated as confidential.

Your prescription documents are used solely for medicine verification, order processing, and compliance with applicable laws. They are not shared with unauthorized persons.

4. Cookies

Our website uses cookies to:

• Remember your login session

• Save shopping cart information

• Improve website performance

• Analyze website traffic

• Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell or rent your personal information.

We may share your information only with:

• Delivery partners

• Payment gateway providers

• Technology service providers

• Licensed pharmacists for prescription verification

• Government authorities when required by law

All such parties are expected to handle your information securely and only for the purposes necessary to provide their services.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to:

• Complete your orders

• Provide customer support

• Meet legal, tax, accounting, and regulatory obligations

• Resolve disputes

• Enforce our policies

Prescription records may be retained where required by applicable law.

8. Your Rights

You may:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of eligible personal data, subject to legal requirements

• Update your account details

• Opt out of promotional emails or SMS communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

10. Third-Party Services

Our website may use trusted third-party services, including:

• Payment gateways

• Courier and logistics providers

• Google Analytics

• Google Maps

• WhatsApp (for customer support, if offered)

These third parties have their own privacy policies governing how they process your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us.

OneCure Pharmacy

Email: support@onecurepharmacy.com

Phone: +91-9959366671